Frequently Asked Questions
Everything you need to know about shopping with Select Living Group.
What is the typical shipping timeframe for furniture items?
Most in-stock furniture items are processed within 3-5 business days. Delivery typically takes 7-14 business days depending on your location and the size of the piece.
Do you offer White Glove delivery services?
Yes, we offer premium White Glove delivery for an additional fee, which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on most home decor items within 30 days of delivery, provided they are in their original packaging and unused condition. Please note that return shipping fees may apply.
Are your wood products sustainably sourced?
Select Living Group is committed to sustainability. The majority of our wooden furniture is crafted from FSC-certified timber and reclaimed materials to ensure environmental responsibility.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger furniture purchases.